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Open Moving Forum

This is a live opportunity for you to add comments and/or ask questions about the Movex service. We find that customers often have similar questions or experiences. That makes this section of our website packed with good information for those that are looking to move or that are already using our service. If you are already a Movex customer or have received a quote, it would be helpful if you would add your shipment/or quote number to your question/comment. That will enable us to contact you directly if necessary in addition to answering your questions here. Thank you for considering Movex.
Stuart Suddath
Movex, Inc.
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from Meera L. in FL - March 5, 2010
How is my belongings secured in transit? Can I provide a lock to use while my belongings are in transportation?

Meera,

Your security is our primary concern. Each customer has a private space on the truck that is seperated by wooden dividers. The driver that picks up your shipment is the driver that delivers it so there is accountability throughout the process. You can put your lock on the truck, but the driver will need a key in case of emergency.

Movex

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from Lindsey A. in SC - March 5, 2010
I have a 10'X15' storage unit. What size truck would I need?

You would need 18ft of space on the truck to have the same volume of space as your storage facility.

Movex

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from vincent M. in PA - March 5, 2010
Can you take cars as well as furniture?

Yes,

Your car can go on the same truck with your furniture. It is a safe and efficient to move everything together.

Movex

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from Adam C. in CT - March 5, 2010
Once the load arrives at my destination, how long do we have to unload the truck? We are moving from CT to CA and in CA may need a day or two to unload.

Adam,

The time depends on how much space you have ordered on the truck. The more space you use, the more time you have to work. We allow ample time for all shipments.

Movex

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from M. F. in CA - March 5, 2010
I am moving from Escondido, CA to Orlando Fl, how do I weigh my furniture and boxes to be loaded on your truck.

One of the best things about Movex is that we do not charge by the weight of the shipment. We charge by the foot. The trucks are 8ft wide and 9ft tall. You can get anywhere from 4ft to 53ft of space with those dimensions. Each customer gets a private area on the truck separated by plywood bulkheads.

Movex

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from Liza L. in LA - February 26, 2010
Do you have pictures of your trucks?

You can see pictures of a representative truck (and videos) on the MovexMoving Facebook fan page.

http://www.facebook.com/album.php?profile=1&id=160591480635#!/pages/Tampa-FL/Movex-Moving/160591480635

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from Dianna C. in WA - February 26, 2010
My son is getting married and would like my old couch and love seat. How much would it cost to move those two items on your truck?

Dianna,

Select the smallest size on our rate calculator at Movex.com and a price will be emailed to you.

Movex

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from Natalie M. in IL - February 26, 2010
Hello,

I live in a highrise apartment in downtown Chicago. I am assuming there are regulations on the size of truck that can enter the city. In which case, what size trucks do you send? Can you send smaller trucks (non-semis) for your city-dwelling customers to load?

Thanks.

Natalie,

Downtown Chicago highrise apartments are a no-go for us. The trucks are 53' long and cannot maneuver in the streets of downtown Chicago. You would need to shuttle the shipment out to a location on the edge of the city to our road tractor. Depending on where you are moving, this may or may not be the best option for you.

Movex

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from ann C. in CO - February 24, 2010
do you provide storage?

Yes, we have a nationwide network of storage facilities that can help you. Just let your rep know when booking your order that you need to go to storage and they will help you find the right facility.

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from Tina B. in NH - February 22, 2010
Hi, Do you rent the quick release bars (anchors) that go across the width of the truck in order to build shelving?
Thank you!

Tina,

The industry term for those is "Decking Bars". We generally have some on the trailers, but we do no offer those as a guaranteed part of the service. We have found that decking has a tendency to fall or shift causing more damage than it is worth.

Movex

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